Veterinary Care Coordinator Job at Beacon Veterinary Specialists, Fremont, CA

dUYxYkNCZmpYT3JiM1NZa0twUGlRbVJkUGc9PQ==
  • Beacon Veterinary Specialists
  • Fremont, CA

Job Description

Join Beacon Veterinary Specialists as a Remote Veterinary Care Coordinator

Schedule: Friday–Monday, 10:00am – 8:30pm PST
Pay Range: $20–$26/hour

Beacon Veterinary Specialists is seeking a remote   Veterinary Care Coordinator (VCC)to provide essential support for our specialists and clients. As a VCC, you’ll ensure clients receive timely, compassionate communication, and that care is coordinated seamlessly between doctors, clients, and referring veterinarians.

This is a remote, work-from-home position open to candidates across the U.S.—however, you must be available to work the scheduled days and times listed above. As our primary weekend coverage, you’ll play a vital role in ensuring continuity of care and client support during critical hours. Your medical knowledge and communication skills will directly impact the experience of our clients and the wellbeing of their pets.

What You’ll Do

  • Answer incoming phone calls as the first point of contact for clients, providing guidance, updates, and reassurance with professionalism and empathy.

  • Act as a liaison between doctors and clients, facilitating clear communication and ensuring questions and concerns are addressed promptly.

  • Schedule appointments, procedures, and surgeries, and review treatment estimates for accuracy.

  • Gather patient histories and ensure medical records, diagnostics, and reports are received and attached promptly.

  • Monitor and communicate lab results, complete callbacks, and follow up on post-op patients.

  • Process prescription requests, verify accuracy, and coordinate with pharmacies.

  • Submit and track insurance claims and follow up on outstanding documentation.

  • Assist with payments, deposits, and client billing communication.

  • Deliver compassionate, knowledgeable support that reassures clients their pets are in capable hands.

What We’re Looking For

  • Veterinary background required: Minimum 3 years as a Veterinary Technician (RVT/LVT) or Veterinary Assistant (VA) in a specialty setting.

  • Strong medical knowledge required: Comfortable with explaining post-op care, prescribed medications, emergency recommendations, and specialty practice processes.

  • Exceptional communication skills: Able to explain medical information with clarity and compassion over the phone and via email.

  • Organizational excellence: Skilled at managing multiple tasks in a fast-paced environment.

  • Technical proficiency: Experience with Google suite, medical record systems (Instinct preferred), and telecommunication platforms (RingCentral preferred).

  • Self-sufficient and resourceful: Able to work independently while maintaining a high level of professionalism.

Work Environment

  • 100% remote, flexible in location across the U.S.

  • Quiet, distraction-free home office space required.

  • Reliable high-speed internet access essential.

  • Frequent communication through phone, email, and virtual meetings.

About Us

At Beacon Veterinary Specialists, we’re more than a specialty and emergency hospital - we’re a team of devoted animal lovers committed to providing advanced, compassionate care for every patient, and thoughtful, reassuring support for every client who walks through our doors.  Every pet is unique and our board-certified veterinary specialists and skilled staff are committed to providing the individualized care and attention they deserve.
Apply today and be a vital part of our veterinary care team!

Benefits

  • Competitive pay commensurate with experience
  • Remote work stipend
  • Paid time off (up to 3 weeks in your first year)
  • Medical, dental, and vision insurance plans, including HSA and FSA accounts
  • 401(k) plan with employer match
  • Employee pet insurance plan

Join Us Today!

At Beacon, you’ll find a supportive team, professional growth opportunities, and the chance to make a difference in the lives of pets and their families.

Beacon Veterinary Specialists is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Tags

Full time, Work from home, Home office, Flexible hours, Weekend work,

Similar Jobs

Clean Harbors

OTR Class A Van Driver Job at Clean Harbors

$7500 Sign on Bonus Available Clean Harbors Cincinnati, OH location is looking for a OTR Class A Dry Van Driver to join their safety conscious team! Our Class A Driver are responsible for running a route from Cincinatti, OH to Linden, NJ , running 2500-3000 miles... 

Brilliant Earth

Jewelry Polisher Job at Brilliant Earth

 ...is $30-35/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities: Jeweler: Execute physical construction of fine jewelry products, including soldering, filing and assembling rings. Setter: Execute... 

Louer

Full-Time Executive Housekeeper: $150K+ and Benefits Job at Louer

Family with secondary residence in East Hampton, New York is seeking an experienced, organized, and detail-oriented full-time executive housekeeper who will efficiently clean 10,000 square foot semi-formal residence. Schedule is on five days per week at up to 40 hours per... 

GreatAuPair LLC

Senior Caregiver Job at GreatAuPair LLC

 ...an active lady that enjoys visits with her friends to play cards at each others' homes. I would like for the senior care provider to live in with my mom. They would need to perform light housekeeping and cook. The provider would have their own bedroom with queen size... 

Moss Utilities

Fleet Manager Job at Moss Utilities

 ...the Moss Utilities journey and family legacy. Moss Utilities Fleet Department plays a critical role in helping the Company achieve...  ...owned and rented equipment, aggregates, and haul off. The Fleet Manager is ultimately tasked with the day-to-day supervision and performance...