Food Server Job at Holiday Inn, Metairie, LA

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  • Holiday Inn
  • Metairie, LA

Job Description

Server

This position is accountable for the following areas: take and deliver food and beverage orders to customers in a timely and efficient manner; respect and show courtesy towards customers; exceptional customer service to our customers; proper wear of uniforms and personal hygiene; complete all sidework thoroughly and efficiently.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Report to work as scheduled, on time, well-groomed and dressed in proper uniform.
  • Greet, seat and serve guests in a prompt, friendly, professional way.
  • Know all abbreviations of food items.
  • Be familiar with specials and soups of the day prior to starting the shift.
  • Take food and drink orders promptly and accurately.
  • Pickup orders in window and deliver completed meals to correct customers in a timely manner.
  • Check back with customers to ensure satisfaction with food and service, refill drinks, and take any additional orders.
  • Ring up bills and deliver to customers. Check out customers at cash register.
  • Handle customer complaints in a calm, courteous manner. Inform supervisor of any customer complaints or suggestions.
  • Restock service areas.
  • Keep service areas clean and complete all assigned cleaning tasks.

NON-ESSENTIAL DUTIES:

  • Respond quickly to sweeping and mopping up messes.
  • Bus tables when busy.
  • Perform any other tasks as assigned by Lead Line Server or Manager.

OTHER SKILLS and ABILITIES:

  • Ability to operate all electrical or mechanical devices adhering to all safety rules.
  • Ability to maintain proper attitude, professionalism, and teamwork in areas of customer service and restaurant operations.
  • Ability to tolerate cleaning solutions on a regular basis.

WELCOME TO YOUR HOLIDAY INN MOMENT
More than an iconic place to stay, Holiday Inn hotels are a place to be in the moment–gathered to celebrate with family, laughing with friends, sharing a meal with your workmates, or just for some well-deserved me-time. No matter the reason you travel, when you’re here, you’re right where you’re meant to be.

Job Tags

Full time, Part time, Shift work,

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