Job Description
BDC/Internet Appointment setter will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls). BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.
Requirements of the Business Development Center Representative (BDC) are:
Open Availability
Previous phone experience (Customer Service, Sales, Telemarketing)
Please do not apply if you do meet the 2 above referenced requirements.
Responsibilities:
Respond to internet inquiries and sales calls with courtesy, accuracy, and professionalism.
Promptly and accurately enter all customer inquiry data into the CRM VinSolutions.
Generate sales appointments for customers to meet with Sales Team.
Conduct phone surveys to assess customer wants and needs.
Effectively utilize lead management tools.
Work our VIP Lease Retention list provided by VinSolutions.
Learn and have full knowledge of manufacturer brands, models, features, options, etc
Provide the highest degree of customer satisfaction.
PLEASE NOTE The position being offered is full time
The Right Candidate will:
Have prior automotive BDC experience (Helpful, but not required)
Prior experience working with customers and providing an exceptional experience
Professional appearance and work ethic
Excellent attendance
Outgoing personality with expertise at developing relationships (i.e., a "people person")
Job Type: Full-time
COMPENSATION
Hourly rate + overtime (when needed)
Month End Bonuses
Appointment show bonuses
Appointment sold bonuses
...than some in our industry in that we consider not only our patients our customers, but also the people who ask for our help in transporting the patient from one place to another. We offer superior customer services not just in the ambulance but also on the telephone,...
...Bus Drivers are an integral part of the communities they serve. They are committed to safety, customer service and have genuine, caring attitudes for children. We are your friends, family, and neighbors! Requirements 1. Hold and maintain a valid Commercial Drivers...
...A dynamic tech company in California is seeking a Chief Of Staff to support the CEO and CFO. The role focuses on strategic growth initiatives and requires 10+ years of experience in a high-growth environment. Ideal candidates will exhibit strong analytical, project management...
Seeking qualified candidates for our open Warehouse Picker/Stocker position in our Indianapolis distribution facility. The successful candidate will have prior warehouse and material handling equipment experience. Duties include but are not limited to: Picking and...
# Identify and develop new international markets and clients. # Handle overseas client communications, inquiries, and negotiations. # Prepare and process export orders, proforma invoices, and commercial documentation. # Coordinate with logistics, production, and finance...