Job Description

Overview

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries.

Within CSCP, the Spares Supply Chain organization is reinventing and transforming the cloud service parts supply chain.  Our goal is to ensure the right spare parts are in the right place at the right time to support global capacity requirements and make sure our customers have the cloud capacity they need when they need it.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required Qualifications:

• Bachelor's Degree in Computer Science, Engineering, Supply Chain, Information Technology (IT), Business, Operations, Finance, Accounting, Data Science, or related field AND 4+ years supply chain, inventory management or sales operations experience, preferably in planning (demand/supply/forecasting), cloud industry experience, infrastructure, data science, and/or channel management experience
  • OR equivalent experience.
• 3+ years of experience with Bill of Materials (BOM) structure.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field.
• 3+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience.
• Master's Degree in Engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field .
• 6+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience OR equivalent experience.
• Skills in Power BI and ability to modify and run SQL queries, proficient with Microsoft applications including Excel, Word, PowerPoint.
• Demonstrated expertise in program management and process improvement methodologies; Lean/Six-Sigma training, 5S, Kaizen, Agile, CPIM/CSCP certification preferred.
• Comprehensive working knowledge of key IT and service industry concepts and understanding of cloud infrastructure and datacenter issues such as physical space, rack units, break-fix requirements, and incident management.
• Detail oriented, ability to communicate complex problems and solutions, drive to collaborate, a bias for action to close out problems, very comfortable working with numbers.
• Familiarity with network equipment such as Netchassis and Netmodules.
• Process/system background and ability to rapidly understand and drive improvements in new processes/systems.
• Comfortable working in a fast-paced dynamic environment with rapidly changing requirements, robust critical thinking skills and ability to drive resolution in ambiguous situations
• High Tech knowledge and understanding
• Network knowledge and understanding.

Demand Planning IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year. 

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until November 7, 2025.

#cscp #cscpjobs

Responsibilities

• Utilize analysis, systems, and tools, to devise demand and supply plans that achieve fill rate targets while staying within parameters such as budget and supply chain process or schedule constraints.
• Ability to plan demand and supply to optimize inventory across a single echelon supply chain, knowledge and ability to apply appropriate stocking models for parts depending on usage profiles, foundational knowledge of statistics, familiarity of segmentation concepts, understanding of how to use inventory buffers to appropriately manage risk, knowledge of safety stock calculations
• Independently create reports, work confidently across disparate data sets, provide effective data visualizations to convey key messages, data mine as necessary, and understand how to present multiple scenarios with data to support a recommendation (skills in PBI and ability to modify and run SQL queries required).
• Possess a comprehensive foundational knowledge of supply chain functions, processes, and systems so you can work effectively within your discipline and cross functionally with the ability to quickly identify risks and opportunities.
• Navigate complex nuances in BOM structures to understand spare part substitution relationships and situations where BOM logic applies conditionally.
• Develop an understanding of the hardware components (spares) you manage so you can converse effectively with various stakeholders across the organization including but not limited to Hardware; Quality Engineering, Materials Master, Sourcing, and Data Center Operations.
• Understand how to manage part lifecycle transitions proactively to mitigate risk of obsolete, aged, and excess inventory.
• Familiarity and desire to understand reverse supply chain activities (returns, warranty redemption, repair operations, parts harvesting from decommissioned hardware).
• Project management skills to drive small to medium sized projects simultaneously, balance competing priorities, and influence teams to provide inputs required to move initiatives forward.
• Support vision and future state process & systems roadmap with clear articulation of current state opportunities and demonstrated systems thinking.
• Understand process controls and continuous improvement principles (Six Sigma certification preferred), and effectively map processes across swim lanes.
• Effective written and verbal communication skills with an ability to explain multifaceted topics simply, create effective presentations, and author ‘one pager’ documents that define problem statements and present compelling, concise, and data-driven proposals.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

 Industry leading healthcare

 Educational resources

 Discounts on products and services

 Savings and investments

 Maternity and paternity leave

 Generous time away

 Giving programs

 Opportunities to network and connect

Job Tags

Full time, Work at office, Worldwide,

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