Job Description

Do you have medical office ROI experience, great job stability, excellent customer service skills?

Are you looking for a new career with a major medical team in Fort Worth?

APPLY NOW!

Job Title:  ROI Specialist – Medical Records 

Job ID: 153465
Location: Fort Worth, TX
Pay: $18–22/hr (Depending on Experience)
Schedule: Monday–Friday, 8am - 4:30pm
Duration: Temporary (possibly to hire)

Are you an experienced medical records professional?

Do you have at least 3 years of hands-on experience with Release of Information (ROI) in a hospital or clinic setting?
If you’re looking for a rewarding opportunity with a major medical team in Fort Worth , we want to hear from you!

Position Summary

We’re seeking an honest, responsible, and detail-oriented ROI Specialist who will manage medical record requests and maintain compliance with HIPAA regulations. This role also involves strong customer service, multi-tasking, and administrative skills in a fast-paced healthcare environment.

Key Responsibilities

• Process patient and third-party requests for medical records in compliance with HIPAA and hospital policy

• Review and validate authorization forms for accuracy and legal completeness

• Respond to patient inquiries and assist with accessing records via MyChart or in person

• Manage walk-up requests for records and incoming calls related to ROI

• Communicate professionally with external entities (e.g., attorneys, insurance companies, healthcare providers)

• Document and track release requests accurately in EMR systems

• Provide front desk support and other clerical duties as assigned

Required Qualifications

• Minimum 3 years of experience in a Release of Information role within a hospital Health Information Management (HIM) department or large outpatient clinic

• Strong knowledge of HIPAA regulations and patient confidentiality protocols

• High school diploma or GED required

• Proficient in Microsoft Excel, Outlook, and Word

• Experience working with EMR systems (e.g., Epic, Cerner, etc.)

• Excellent communication, customer service, and conflict-resolution skills

• Highly organized with strong attention to detail and accuracy

• Professional demeanor (no visible tattoos or facial piercings)

• Able to work in a fast-paced environment with a strong sense of urgency

Application Process Includes

• Drug testing

• Background check

• Clerical testing

• Interview

• Flu shot and TB test

Apply Now to Join a Leading Medical Team in Fort worth!

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