Job Description

Job Summary: The Senior Platform Engineer is responsible for designing, building, and maintaining automation frameworks, self-service platforms, and infrastructure-as-code (IaC) solutions that enable efficient and scalable IT operations. This role focuses on automation, observability, infrastructure optimization, and DevOps practices, ensuring high availability, reliability, and performance of enterprise IT services.

The Senior Platform Engineer will collaborate with Platform Operations, Cloud, Security, and Development teams to create reusable platform solutions that improve service delivery and reduce manual operational burdens.

Key Responsibilities:

• Platform Development & Automation Build and harden templates for instance-based PaaS solutions using Packer and CIS benchmark configuartions.
• Design, develop, and implement Infrastructure as Code (IaC) solutions using Terraform, Ansible, or Pulumi.
• Automate provisioning, configuration management, and deployments for cloud and on-premises environments.
• Develop self-service provisioning frameworks for compute, storage, and networking resources.
• Establish automation pipelines for application and infrastructure deployments (CI/CD).
• Reliability, Observability & Performance Optimization Implement SRE (Site Reliability Engineering) best practices to enhance system reliability and uptime.
• Develop observability solutions using Prometheus, Grafana, Splunk, or ELK Stack.
• Optimize platform performance, auto-scaling mechanisms, and cloud resource utilization.
• Cross-Team Collaboration & Integration Work closely with Platform Operations, Cloud, Security, and Development teams to align automation strategies.
• Integrate ServiceNow workflows with automated infrastructure provisioning and monitoring tools.
• Collaborate on API development for platform integrations and automation-driven workflows.
• Security, Compliance & Governance Ensure platform security by implementing role-based access controls (RBAC), network policies, and encryption mechanisms.
• Automate security compliance enforcement and cloud governance policies.
• Support vulnerability remediation efforts through automated patching and compliance scans.
• Continuous Improvement & Innovation Research emerging technologies to improve scalability, resiliency, and automation capabilities.
• Develop internal best practices and documentation for platform automation and service management.
• Mentor junior engineers and participate in knowledge-sharing initiatives.

Required Qualifications & Skills:

Technical Skills

• Automation & IaC: Terraform, Ansible, Pulumi, CloudFormation
• Cloud Platforms: AWS, Azure, Google Cloud Platform (Google Cloud Platform)
• CI/CD & DevOps: Jenkins, GitHub Actions, GitLab CI, ArgoCD
• Observability & Monitoring: Prometheus, Grafana, ELK Stack, Splunk
• Scripting & Development: Python, PowerShell, Bash, YAML, JSON
• Networking & Security: Zero Trust, Firewalls, Load Balancers, API Gateways
• Containerization & Orchestration: Kubernetes, Docker, Helm

Soft Skills

• Strong problem-solving abilities and analytical thinking.
• Ability to work in cross-functional teams and collaborate effectively.
• Excellent documentation skills for knowledge sharing and process standardization.
• Ability to mentor junior engineers and advocate for best practices.

Preferred Certifications

• AWS Certified DevOps Engineer Professional
• Microsoft Certified: Azure DevOps Engineer Expert
• HashiCorp Certified: Terraform Associate
• Certified Kubernetes Administrator (CKA)
• ServiceNow Certification and Experience

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